HSBC Call Center Services for Customer Customers
HSBC’s call centre is very beneficial to our customers. The name HSBC is actually not very popular in small towns. However, it is growing in popularity in some large cities. In fact, the bank has successfully competed with several celebrities such as BCA and Mandiri. His passion for improving the service is also very special.
More and more, the services offered are constantly being improved. However, due to the continuous improvement, some consumers are often confused. I felt confused because there were more and more features available. To resolve this issue, contacting the CS may be the best option.
However, due to the large number of services available, HSBC does not offer a single call center to its customers. Depending on the issue at hand, there are several numbers you can contact. Therefore, it is a good idea to know the service options and the available HSBC call center numbers in advance.
Contact the Banking Services Call Center
HSBC banking services customers are divided into several groups. However, the most common group is the best breed. This is the group with the largest number of customers. This makes sense considering that you are usually using the feature on its own at no longer a cost. There are two numbers to contact Premier Banking Services.
The first number is 1500-700. This number can be contacted from all over Indonesia. However, those who are abroad cannot contact Him. The number you need to call from abroad is 6221-2551-4722. Its use inevitably uses interregional charges.
Both numbers can be contacted at any time. This is because its own CS is active for 24 hours. The 24-hour availability of the HSBC call centre is not limited to Premier customers. Pre-banking services are also available 24 hours a day. However, the number is definitely different from Premier services.
This number is also divided in half according to domestic and foreign needs. For domestic demand, you need to call 1500-808. When you are outside the territory of Indonesia, you can contact us at 6221-2552-6603 for your needs. In fact, there is one more type of service that HSBC provides.
The type is fusion banking. However, the users of this service are not as numerous as Premier or Advanced. However, although there are not many, a call center for HSBC convergence services is still available. Call 1500-501 to communicate. This number is intended for customers on Indonesian territory.
However, because it is not used very often, the number is not available to consumers who come from abroad. In fact, this number remains inactive for 24 hours. You can contact us from 9am to 5pm. Availability itself is only available Monday through Friday.
Contact Credit Card Service
In addition to banking, contacting the HSBC call center is also used for credit card purposes. The need for the credit card itself is also divided into several types. The most common type is definitely Premier with the largest number of users. For Premier credit card usage, you can call 1500-700.
This number is used when you are on Indonesian territory. Outside of Indonesia, call 6221-2551-4722. This number can be accessed from anywhere in the world. Naturally, cross-region charges apply. Whether it’s a foreign or domestic number, both of you can contact them at any time.
This is because CS can also be used for 24 hours. Cs availability for 24 hours is also available for signing credit card requirements. This type of credit card is a layer above Premier. As a result, the number of customers is small.
If you want to communicate with the HSBC call center for a signature credit card , you can use two numbers. Two numbers include 1500-800 and 6221-2552-6603. The first number is for domestic purposes and the second number is for foreign purposes.
Both are equally active for 24 hours. The presence of cs is also available for the Platinum credit card type. This is the type of highest rating in HSBC. The number of users is not really too much. However, platinum service is always prioritized so that customers are not disappointed.
The number you can contact depends on your needs at home and abroad. It is 1500-808 for domestic and 6221-2552-6603 for foreign countries. Both are available 24 hours a day, so Platinum Credit Card customers can contact you at any time.
There are still other types of credit card services.
The bank’s most famous credit card services are definitely Premier, Advanced and Platinum. However, there are other services offered by HSBC. This service is for cashback credit card requirements. Like other types, there is a special HSBC call center for these services. Its activity is also 24 hours a day.
The first is 1500-808. You can contact us to suit your domestic service needs. Here is 6221-2552-6603. You can contact us if you need to be overseas. In fact, for credit card needs in general, the cashback type is the last type.
However, there are conditions in the field that often cause other problems. The problem cannot be classified into any of the above types. If you encounter this kind of problem, call 1500-808 when you are in Indonesia and 6221-2552-6603 when you are abroad.
However, the availability of these numbers is not 24 hours. You can only contact us Monday through Friday. The time itself is only during working hours from 07.00 to 21.00. If that time has elapsed, the customer must wait until the next day.
There are other services besides banks and credit cards.
In addition to banks and credit cards, you can use other services. This service actually serves as a support for consumer convenience. The first need has to do with personal loans. It’s highly unlikely that your bank won’t offer this feature. Therefore, there is a special HSBC call center for this purpose.
However, like any other credit card issue, this service can only be used from 07.00 to 21.00. Contacting him should be on weekdays, that is, from Monday to Friday. For domestic demand, the contact is 1500808*. When it comes to overseas demand, the contact number is 6221-2552-6603.
Naturally, there are foreign tariffs on the second contact. In addition to personal loan purposes, we also have a special contact for the application service now. However, the HSBC call center available is for domestic demand only. His contact number is 1500-707. Like personal loan services, he cannot be contacted on holidays.
This service is only available Monday through Friday. You can only contact us from 7 a.m. to 5 p.m. on the same day. This time, it’s much narrower than the need for a personal loan with CS available until 9 p.m.
Looking at the description above, HSBC is very detailed in providing a call center. With these detailed conditions, all consumer problems will certainly be solved. Therefore, you should contact us when a problem arises. After all, the CS of the HSBC call center is always friendly in the face of all the complaints.