Terms and conditions of use of “Pick me up” : SharingMedia

Pick Me Up, Infinix Service Center forYou

As one of the most popular smartphone brands in Indonesia today, infinix service centers can be easily found in various locations. As we know, Infinix is one of the brands that is on the rise today. The number of users continues to climb every day.

Hownot, this Chinese brand presents a multitude of quality products for smartphones at very affordable prices. That’s what makes the market grow. Its sales also rose sharply in various regions of the country.

Although it always strives to provide consumers with the best product, the name damage still exists. For those of you who have this problem, don’t worry. There are many ways you can communicate directly with the Infinix Service Center.

Of the many ways you can try to contact a service center, there is one way that we highly recommend. This method is to use the “Pick me up” service. This is a superior service from Infinix for its customers.

What is a “pick me up” service

Pick Me Up service is a service provided to Infinix customers whose home distance to the nearest service center is more than 30 km away or more than a 2-hour drive if you are using a vehicle. Of course, this service will be of great help to those who are really limited by this.

This service is integrated with maps and location features on the Infinix smartphone. So the system will automatically detect your location. If it has been proven that you have committed data forgery and pretended to be in  a remote location just because you wanted to receive services, of course your request will be rejected.

Therefore, those of you who wish to contact the Infinix Service Center using this  one method must first consider the main requirements. Given the large number of Infinix Users at the moment, of course you have to  be patient as there must be a special order when ordering this Pick Me Up service.

This service is certainly very useful to facilitate your steps in improving the various Infinix products you have. But of course, there are conditions that you need to meet before you do this.

Terms and conditions of use of “Pick me up”

Using Infinix’s pick me up service center, this means that you have agreed to the terms and conditions imposed by the designer. If one of the conditions you have established cannot be fulfilled, this one service is deemed not applicable to you.

Therefore, you need to understand which terms and conditions apply. Right off the bat, here’s an additional explanation of the terms and conditions of use of the “Pick Me Up” Service for customers of Infinix products.

  1. The “Pick me up” service can only be used by those who have Infinix products with a warranty. If the warranty has expired, this service is no longer valid.
  2. To get this Infinix service center, the seal of the product to be repaired must be intact. If it is proven that the seal has been damaged, torn or repaired elsewhere, then your right to this service is considered lost.
  3. The LCD and Touchscreen of your Infinix smartphone are still intact. If there are fractions or damages, then your right to receive this service is considered lost.
  4. You must attach a product warranty card when this service is used. Not only that, but you need to attach proof of receipt of the purchase in the repair package.
  5. Attach a photo of the last product condition to be sent to the Infinix service center. The photo must be sent by email to an address provided by Infinix.
  6. Prepare a box or wrapping box of a damaged Infinix unit. Also, be sure to do the packaging correctly so that the Infinix product can avoid all kinds of collisions during the trip to the service center.
  7. Customers who can receive this service are those who have received a confirmation email from Infinix Center and have been approved to carry out repairs immediately. After this stage, the courier will immediately come for your goods.

Make sure you meet these requirements when you want to use the Select Me Above service from the Infinix Service Center. If there is only one condition that you do not meet, of course the process of applying for improvement sought will never be approved.

A conditionthat cannot be fixed bythe Pick Me service

As we discussed earlier, there are several types of products that cannot be repaired in a service center through the Pick Me Up Service program or other service programs. You should avoid this condition so that your product can still receive a warranty and warranty for repair until it is completed. Immediately here are some of the causes:

  1. The warranty period for the Infinix product you purchased has expired. If the warranty period is missed, Infinix will not be liable for any damage you experience.
  2. The damage you are experiencing is caused by human error. So it doesn’t come from an engine failure or the Infinix part of the smartphone itself.
  3. Your Infinix phone was repaired elsewhere before it was repaired by Infinix.
  4. Damage caused by natural disasters.

But for those who have products with the above criteria, you can still get the services of the Infinix Service Center. However, the cost of service will be given after the repair process has been completed.

Kako nabaviti PIck Me Up Service Infinix

Please understand, there are several steps you need to take to get this “Select Me” service. What you need to understand in advance is that Pick Me Up Service will take your product to a central service center. The operating time of this service is Monday to Friday from 09.00  to 17.00 WIB.

The confirmation time required to download news from the central infinix service center is 1×24 hours. Follow these steps to get the best service on these:

  1. Send an e-mail message to hotline.id@carlcare.com address
  2. Fill in the email topic with: Pick Me Up Service Infinix – (Your City)
  3. Fill in the following information in the e-mail message that you sent:

– 3.1  Full name

3.2  Address Work

3.3 Mobile Number

3.4 City/District of residence

3.5 Postal code of your region

3.6  Working hours for pick-up products

3.7 Types of infinix smartphones you have

3.8 IMEI number of your Infinix product (15 digits)

3.9 Coloring of products

3.10 Types of damage your product experiences

3.11 Photos of the condition of HP and other equipment to be sent

If you have completed this information. Infinix will provide an immediate response within 1×24 hours. After that, Courier Infinix will pick up your damaged product and take it to a service center for repair.

If you want to inquire about the repair process and other information related to the Pick Me Up service you are taking, you can visit our official   website  at www.carlcare.com or  by calling  the official Infinix service center at the number of 081807921583 and email hotline.id@carlcare.com.

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