Mega Call Center, the best place to make a complaint or complaint
Mega Call Center is the best option for those of you who want to file complaints and want a solution as soon as possible. Mega is one of the banking institutions in Indonesia and already has many clients. Various products and services can interest their loyal customers.
Just as other banking institutions, although they want to provide the best service to customers and the public, they still can’t satisfy all their customers. As a result, there are still some complaints and complaints they receive about the development and progress of the Bank itself.
In addition, everyone has different opinions, so it is normal for the bank to still receive the complaint, including Bank Mega. In fact, there are many ways customers can do to file complaints, either through the website, customer service, call center or by visiting the Bank’s Mega offices directly.
Despite this, many customers prefer Mega’s call center service to file complaints because it is considered more practical and easier than having to go all the way to branches and centers. However, you need to know things related to the call center in advance so that you don’t take the wrong step.
Ways to contact the call center
How to send a submission if you don’t know how to contact the call center from Bank Mega. You can contact the call center via landline or mobile phone, so it depends on the comfort of each person when you contact the call center to file complaints or complaints.
For those of you who want to use a landline to contact mega call center, call the number 1500010. It’s different if you want to use a regular mobile phone, then call 60010. Both numbers can be contacted anywhere, whether at home, in the office, in public places and others.
Both figures are only used for people in Indonesia. However, for foreign customers and who wish to file complaints with Bank Mega, there is no need to worry that there is also a dedicated call center service for customers who are abroad, i.e. by calling 021-29601600.
First, you will be greeted with an answering machine that usually takes place when you contact the Mega call center. Next, there are some menus you need to choose based on your complaint or plans to contact the call center. Only then will you be connected to Bank Mega to solve the problem.
Other ways to make a complaint
As mentioned earlier, call centers are not the only way to file complaints or problems related to the Bank Mega’s products and services. There are many other ways you can choose to make your complaint and you can choose it according to your needs and preferences.
In addition to mega call centers , Bank Mega is a webmail that replaces mega bank email. You need to go to the official Bank Mega website first and then visit the consultation page on the web. You will find different categories of problems that usually arise and you just need to enter appropriately.
Then there are other services you can use to file complaints, such as social media. Bank Mega offers several social media platforms, such as Twitter, Facebook and Instagram that you can use to find more information about products and services to complain about complaints.
The last step you can take to make a complaint is to go directly to the Bank’s Mega offices, both branches and head offices, depending on the complaint you submit. Some complaints need to be resolved at the head office, although there are some that are enough to get to the branch.
Can complaints be free?
This question is often raised by those who wish to contact the call center. Many of us will think repeatedly about contacting the call center because we believe it will confiscate a lot of credit. So, does it erase a lot of credit to contact the Mega call center?
Just like call centers in general that require credit when you want to contact them. It’s just that way, it’s not as big as we could imagine because it depends on the type of phone used, the carrier and the length we’re talking about. But you still need to provide credit first.
As discussed earlier, mega call centers can be contacted with standard landlines or mobile phones. If you use a landline is the only fee that will be charged local price, so it won’t require much credit, so you don’t have to worry.
However, for ordinary mobile users, it also depends on the phone company you use because each operator has their own pricing policy to contact the call center. Despite that, in general, the ratio is calculated in a matter of minutes, so the longer you call, the greater the ratio.
Is the service available for 24 hours?
In addition to credit issues, the question of service hours or operating hours of mega call centers is also a question for many. Many customers will think in advance when it is the right time to contact the call center because they do not know the opening hours provided by the bank.
To provide adequate services to customers and the public, Bank Mega provides call center service for 24 hours. So you can contact the call center anytime, anywhere when you need it. For example, in the morning, during the day, in the evening or early in the morning.
The sooner you make a complaint or an experienced complaint, the faster you get the best solution. This is one of the best forms of service Bank Mega wants to provide to customers and the public. So you don’t have to worry when you have a problem like this.
So when you run into problems related to goods and services from Bank Mega, you can send it right away through the Mega call center. Thus, the problem will not drag on and can quickly get the best solution so thatthere are no problems that continue.
Common problems when contacting a call center
Every banking institution, restaurant, office or company that is already large usually has a number of call centers as a place where customers and customers can file complaints and complaints. Similarly with the Mega call center which is always well served and provides solutions on the target.
If you run into problems when using Bank Mega products, then of course this is pretty frustrating, especially if you’re busy and have a lot of work, then emotions definitely contribute to that as well. Along with a call center that cannot be contacted at any given time, the problem can get worse.
The call center problem that cannot be reached usually arises due to the large number of incoming calls and thus increased phone traffic. This is the case, of course, and the solution you can do is to contact him later or avoid load times, such as working hours for a smooth connection.
For those of you who are in trouble or have questions regarding the bank’s products and services, you can contact the call center telephone number that has been provided. Make sure you use this Mega call center service well to fix the problems you are experiencing.