Difficulty in using the Tri official app : WisataBagus

Tri Call Center can solve various consumer problems

Tri Call Center is very helpful for smartphone users because the call center can provide a way out of the various issues that consumers are experiencing. Tri itself is one of the largest providers in Indonesia. Its users are spread across various corners to remote areas.

There are many things that are the benefits of this provider. One of its advantages lies in the price. Tri is popular as a provider that offers low prices to customers. You can find the lowest price from many packages, from the internet to the phone. With this, consumers will be more pampered.

The signal is also a champion. While some in the township still complain about this, the signal speed of this card in urban areas is much faster. If you’re one of the provider’s users,  make sure to contact the three call center when you’re experiencing issues  . In fact, there are many issues that CS can solve.

Difficulty in using the Tri official app

The main issue that users should definitely realize is related to the use of the official app. The application itself is called Bhima+. The presence of the app can be very helpful for users. It contains complete information from the card, from credit, internet packages to the active duration of the card. In addition, there is also user data.

There are also many services that can be used by consumers in Bhima+. One of the most important services is beating. There, there will be a nominal option that can be purchased. If you choose the nominal, users can make payments in a variety of ways, from mbanking to electronic payments.

In addition, filling in the quota can also be done. The choice is also very complete. Surprisingly, there are often advertisements on the allocation provided by Bhima+. Just like credit, payments can be made through embanging and electronic cash. However, if you own a credit stock, you can also make allotment payments using the loan.

There are many services available in Bhima+, such as apps for music. With many of these services, you will certainly be in an unfavourable position if you do not use them. Therefore, the difficulty that occurs when you do not understand how to use this app should be resolved. The easiest way is to contact three call centres.

When contacting the call center , explain to CS about the difficulties in using the Bhima+ app. Where, the CS will generally explain about the use. But after that, the consumer can also ask questions related to perceived personal issues.

In general, the common problems with using the Bhima+ app are divided into two. The first problem is in the form of difficulty in logging in, and the second problem is in the form of difficulty in purchasing packages.  When contacting the three call centers, both issues will be resolved by explaining in detail.

Difficulties while registering

There are new rules for the use of SIM cards, which have been in place only for the last few years. The rule is in the form of card registration using personal data in the form of NIK and KK number. In fact, this registration method is very easy for all providers including Tri. If you want to sign up, there are two options.

The first option is to visit the official three websites at the https://registrasi.tri.co.id/ address. While entering the address, the customer will be promptly instructed to enter the three numbers you want to register. Also, an identity card number and a KK number will also be asked. After that, the cartoon serial number will be requested.

To see the serial number, you need to look at the back of the SIM card. Enter the last number on the number there. Next, check the column to prove that you are not a robot. Finally, the registration is complete by clicking submit. In addition to the new cards, this method can also be used to register old cards.

In addition to using the official website, registration can also be done via SMS to 4444. SMS format nik number #KK number then send it to 4444. Both ways are equally easy to register. However, if you are facing difficulties, you can  contact the three-quarter call centre.

Difficulties are generally felt if it is registered, but there is a notice that the registration has failed. This usually occurs due to two possibilities. Firstly, your name has been recorded several times, and secondly, it may be due to an error in the system. By contacting the call center, the problem will be revealed.

If the problem is at the first point, the Dry Call Center will advise you to unreg first on another card. However, if the problem is related to the system, the call center will help at that time so that the registration can be completed. This of course makes it easier than coming to the store directly.

There are many other complaints that can be reported

Not only is bhima+ and the card related to the registration, there are many complaints that can be disclosed at the call centre. One of the most frequent complications is related to charging invalid packets. This can happen even if the pulse has been subtracted. This problem is usually caused by a glitch in the system.

If no contact has been made to the three call centres, it may be that the call center is not aware that the customer’s loan has been deducted. If this happens, the customer’s money will be wasted. When contacting the CS due to this issue, there will be some data requested by the CS.

The data correlated with the number of pulses supplied with the charging time. Don’t be an error when asking for these details by CS.  Thismay make the issue unresolved and will advise you to come to the CS store. In addition, you can contact the call center when there are questions.

Of course, the question in question relates to the relationship between customers and providers. There is no need to hesitate when invited to give an inquiry. This is because Tri’s own call center is trained to answer such questions, which obviously benefits you as a customer.

By listening directly to the CS, the response received is definitely the best answer.  This can be different than searching for information yourself on the Internet. When you search for the information yourself, the content is not valid. In addition, you should have doubts about the truth of the answer.

You can contact the call  center this way

When you’re going to contact three call centres, there are several numbers to choose from. The first number is 132. This is a type of prepaid call, which costs Rs 300 per call. If you object to the payment, you can call 0896-4400-0123.

This number uses the regular ratio, so it is different from 132. In fact, if you want a free one, customers can call 0899-9800-123. That’s all, this number is only available on WhatsApp. This is especially suitable for Indonesians who are turning WhatsApp into a mainstream chat app.

Another option to contact him is to use social media. Tri herself is quite active on social media. There are official accounts on many platforms such as Facebook, Twitter, Instagram, etc. All three  of these can be contacted by using Direct Message or Facebook messenger.

Make sure that the presence of the call center is optimized in using it. Don’t be like most Indonesians who don’t understand its use. In fact, this condition can be harmful to you as a consumer.  Issues dealing with providers when interacting with three call centres are actually more responsive.

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